For any questions, assistance, or general correspondence, please email

We do not have a shop phone to call, but if you need phone assistance, please email with your phone number and we can get back to you. 

Our shop is not open to the public, but we can arrange for local pickup of an instrument. Please email us to set up an appointment. We are not open on weekends or holidays. 

If you are emailing to inquire about the status of an order, please understand that we might not reply right away, especially if you are still within the projected time we quoted on your build. We generally do not reach out with any progress updates until we have your build in an "almost there" state, usually around the time it is scheduled to be milled out in the woodshop, which is usually 6ish weeks from when it will be done.