What is the USA Custom Shop?
The USA Custom Shop is a fancy new name for the one thing we have done from the start, which is build customizable instruments here in Los Angeles. With the arrival of the DE Series and more USA-made production runs, it just seemed time to make some kind of distinction for the instruments we make to personalized customer specs.
To order a Standard Custom instrument, go to any of the guitar or bass pages under "Products" and fill out a custom order form. Shoot us an email at firstname.lastname@example.org if you have any questions prior to placing that order. This category of custom order is strictly limited to the options available on the forms.
If you want to spec out something a bit crazier, check out the Ultimate Custom category. This is where we can get a bit more wild and come up with a specific theme, and offer some more exotic woods, special parts, finishes, etc. This would involve a phone or email conversation with Sacha Dunable to conceptualize a unique build for you.
As of November 2020, all USA Custom Shop instruments come with a USACS logo on the back of the headstock, as well as a certificate of authenticity listing the custom specs.
Also as of November 2020, we are getting rid of the $500 build to order fee, though base prices on custom instruments have changed.